1. update and now in a 14 day trail?

update and now in a 14 day trail?

QuestionsCategory: Login/Accountupdate and now in a 14 day trail?
Brian Naplachowski asked 5 months ago

Hello,
I updated, then was asked to log back into butler.  When I entered my password it didn’t recognize it.  So I thought OK- I’ll just use the apple id. Now I’m in a “trail membership”.  How do I get back to my subscription?

1 Answers
Julia Staff answered 4 months ago

Hi Brian,
thank you for your inquiry. By logging in with your apple ID you have created a second account. In order to solve your issue, please log out of the new account and log in with your old Mailbutler email and password.
If this does not work, we kindly ask you to please send your inquiry to support@mailbutler.io. Thank you!

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