1. Tracking status

Tracking status

QuestionsTracking status
Arlo Gilbert asked 5 months ago

I submitted a support ticket yesterday and have yet to hear back. I paid for the higher tier of service in order to get device/location details but my tracking currently shows only a high level “has it been opened” indicator.
Please let me know what I need to do to get the functionality that is advertised.

1 Answers
Julia Staff answered 4 months ago

Hi Ario,
thanks for your inquiry. In order to find out where to see the tracking details in Mailbutler, please follow the instructions provided here: https://support.mailbutler.io/knowledge-base/tracking-details/

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