1. Snooze failing in Apple Mail

Snooze failing in Apple Mail

QuestionsCategory: SnoozingSnooze failing in Apple Mail
Keith Baddeley asked 2 months ago

I am getting the following error when snoozing a mail in Apple Mail. I’m not sure when it started as I don’t use the Snooze function very often:
Snoozing in the cloud failed with your account <ECEmailAddress: 0x600003b12d20> 7226, <ECEmailAddress: 0x600003b12940> a7be
You may switch to local snoozing by going to Mail’s Preferences -> Mailbutler -> Compatibility Settings… and checking the box next to your account.
Server error:A backend error occurred. — Please try again later. (invalid_contact_meta)
Send Later is also not working (this was working earlier this week):
Send Later in the cloud failed with your account <ECEmailAddress: 0x600003b12d20> 7226, <ECEmailAddress: 0x600003b12940> a7be
You may schedule your message in compatibility mode which requires you to keep Mail open.
Server error: A backend error occurred. — Please try again later. (invalid_contact_meta)
 
Mailbutler Version 2512 (12955)
Thanks,
Keith
 

1 Answers
Julia Staff answered 1 month ago

Hi Keith,
 
Thanks for contacting us about this. We have already responded to the email you have sent us about this issue.
 
We are aware of this bug and our development team is currently working on fixing this as quickly as possible. We apologize for the inconvenience. We will notify you as soon as this is resolved.
 
 

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