1. Scheduled emails

Scheduled emails

QuestionsCategory: Send LaterScheduled emails
Michael Tarpinian asked 4 months ago

Since the last update to Mail or your program we have noticed a problem. Scheduled emails never get sent. It always worked before so I think I know how to set it up. It is not that complicated. Have other customers complained about this? Have you looked into this? 

1 Answers
Best Answer
Claire Staff answered 4 months ago

Hello Michael, 
Thank you for writing to us. 
Could you please check your Compatibility Settings, and make sure that Compatibility Mode is turned OFF? 
You can check that by going to Mail > Preferences > Mailbutler > Compatibility Settings and make sure the box next to Mailbutler is UNchecked. 

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