Hi there – I have followed all the instructions to download Mailbutler for Outlook however I cannot see that the plug-in has installed – there is no evidence in my Outlook mail client that Mailbutler is installed? I am successfully using Mailbutler for Apple Mail, but would love to get it working for Outlook for Mac 2019 – standalone.
Hi Linda and Frank,
Thanks for your inquiries. In order to correctly install Mailbutler for Outlook, please follow the instructions provided here: https://support.mailbutler.io/knowledge-base/download-and-install-mailbutler/#tab-outlook
Please be aware, that we have only just released Mailbutler for Outlook and are still working on improving it!
Hi Julia, it looks like your link is for Outlook for Mac 2016, not 2019. Do you have a fix fro 2019?
is there any update on this? I have outlook 2019 for Mac and am interested in the mailbutler product.
Same, it just doesn’t work on outlook 2019 Mac. This https://support.mailbutler.io/knowledge-base/download-and-install-mailbutler/#tab-outlook doesnt solve problem.
Due to the complex nature of Microsoft’s email configuration, various factors impact Mailbutler’s compatibility with Outlook. Please see this article to check if Mailbutler for Outlook will work for you: https://support.mailbutler.io/knowledge-base/mailbutler-availability/#tab-outlook
Hi Julia – thanks for your information – so may I presume from that as I am using a domain that is outside of Microsoft, outlook.com and am not using an Exchange Server, that I cannot use Mailbutler for Outlook 2019 on my Mac?
Thanks for your message. That’s correct. Unfortunately, in that case Mailbutler for Outlook will not work for you. We would love to improve the compatibility, but at the moment it’s not possible due to the nature of Microsoft’s email configuration. I’m really sorry!
How about the Outlook that is the application, not the web? I also use Outlook on Mac. NOt the web version.
Thanks for your inquiry. The same applied to the Outlook app. Here is the link to our article on the compatibility of Mailbutler with Outlook again: https://support.mailbutler.io/knowledge-base/mailbutler-availability/#tab-outlook