1. Not Getting Notifications

Not Getting Notifications

QuestionsCategory: TrackingNot Getting Notifications
Shane Yarbrough asked 4 months ago

I sent emails to one of my other gmail accounts from my work account (shaneyarbrough@judgefite.com) and I know the emails have been opened, but I am not receiving notification.  Please advise.  

1 Answers
Julia Staff answered 4 months ago

Hi Shane,
 
thanks for contacting us about this. It is not possible to test tracking in your inbox. In order to be able to track your email, you have to open the email outside Mailbutler as Mailbutler does not allow “self-tracking”

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