1. Email Tracking

Email Tracking

QuestionsCategory: TrackingEmail Tracking
Andy asked 3 months ago

I am currently using the Essentials plan. I haven’t used in a while and wanted to start using email tracking. I use GMail. When I am composing an email, thee is no place at the bottom of the screen to activate tracking. When I first got mailbutler and tested it, it was there. Now, it’s not. What do I need to do?

3 Answers
Julia Staff answered 3 months ago

Hi Andy,

Thanks for contacting us.

Please check whether you have tracking enabled in your preferences in the Mailbutler Dashboard.

Andy answered 3 months ago

I checked it. Yes, the box beside “Enable tracking” is checked.

Julia Staff answered 3 months ago

Hi Andy,
 
Thanks for your reply.
 
Please excuse the belated response. If you are still experiencing issues with Tracking, please email us at support@mailbutler.io

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