1. double subscription

double subscription

QuestionsCategory: Payment/Subscriptiondouble subscription
sajal asked 5 months ago

in October I paid for a professional plan for a year. but then changed it to a monthly business plan. should I get a refund or something?

1 Answers
Claire Staff answered 4 months ago

Hello Sajal, 
My apologies for the delay. Perhaps you’ve already been helped directly at support@mailbutler.io. In cases like this, your account would have been credited for the remainder of the Professional yearly plan that was still unused. That amount would have been subtracted from the cost of the new Business subscription. 
If you still need help, please email us at support@mailbutler.io

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