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How do I use Link Tracking to track my email links?

Link Tracking by Mailbutler lets you know when your recipient has opened one of your sent links in your email, with details such as location, time, and how many times they have been opened.

This article shows you how to enable Link Tracking in your emails, change settings in your Dashboard and to manage your notifications.

1. Open Apple Mail.

2. Compose your email and insert any link(s) you want to track.

3. Click on the dropdown menu next to the Tracking icon, and select ‘Track Links’.

Note: You can choose to enable only Link Tracking, but not Open Tracking in an email. You will only receive notifications when the link was clicked.

3. When your link has been clicked for the first time, you will receive a notification from Mailbutler.

4. In your Mailbutler menu bar companion app, you will see a timeline of your email activity, including tracked links that have been opened:

link-tracking-open-timeline-apple-mail

1. Open Gmail.

2. Compose your email and insert any link(s) you want to track.

3. Click on the Tracking button, and select Enable Link Tracking.

link-tracking-gmail-mailbutler

Note: You can choose to enable only Link Tracking, but not Open Tracking in an email. You will only receive notifications when the link was clicked.

1. Open Outlook.

2. Compose your email and insert any link(s) you want to track.

3. Open the Mailbutler add-in and enable link tracking. If you’ve enabled Link Tracking by default in the dashboard, that option will already be checked.

4. After you finished writing your email hit the Refresh button so that Mailbutler can scan your message and find links to track.

Note: Currently there’s no way for us to automatically scan your emails, so for now that button needs to be hit for Link Tracking to work.

5. You can now proceed to send or schedule your email.

Note: You can choose to enable only Link Tracking, but not Open Tracking in an email. You will only receive notifications when the link was clicked.

1. Open your Mailbutler Mobile App.

2. Compose your email and insert any link(s) you want to track.

3. Click on the Tracking button, and select Enable Link Tracking.

Note: You can choose to enable only Link Tracking, but not Open Tracking in an email. You will only receive notifications when the link was clicked.

Apple Mail and Outlook users can receive Link Tracking notifications from Mailbutler on their mac.

➡️ Learn how to receive Mailbutler’s notifications for Apple Mail.

Gmail users can receive Link Tracking notifications by enabling Mailbutler’s notifications from Chrome browser.

➡️Learn how to enable Gmail notifications on your Chrome browser.

Instead of manually turning Link Tracking on (or off) in every email, you can choose this setting by default in your Mailbutler Dashboard.

  1. Log into the Mailbutler Dashboard (https://bowtie.mailbutler.io/).
  2. At the top right corner, click the drop-down menu next to your email and go to Preferences.

    Mailbutler-Tracking-Notifications
  3. Now, check enable Link Tracking under General.
    Mailbutler-Tracking-Preferences

All your email links will be automatically tracked.

Note: You can still use Link Tracking if you have disabled it by default. You can simply enable it next time you compose a message. This does not affect the settings in your Dashboard.

You may want to control the tracking notifications you receive. Mailbutler can send you notifications when one of your links have been clicked. Follow these steps to enable/disable tracking notifications.

1. Login to your Mailbutler Dashboard.

2. In the top right corner, click the drop-down menu next to your email and go to Preferences.

Mailbutler-Tracking-Notifications

3. Under the Notifications tab, check/uncheck tracking Notifications.

Mailbutler-Tracking-Notifications

4. Click Save.

Tracking Details gives you additional, detailed information about your tracked links, such as open location, device, time.

➡️ Learn more about Tracking Details.

Updated on 5 February, 2020

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