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How does the Link Tracking feature work?

With Link Tracking, you can know all about the links you add to your emails. Were they opened? At what time? By whom?

You can choose to activate Link Tracking by default right from your Dashboard. Here’s how to do that:

  1. Log into the Mailbutler Dashboard (https://bowtie.mailbutler.io/).
  2. Click on the menu icon beside your name on the top right-hand side of the Dashboard.
  3. Select Preferences from the drop-down menu.screenshot of Mailbutler dashboard menu
  4. Under tracking, tick the box beside Enable Link Tracking to enable itEnable link tracking tick box on Mailbutler dashboard
  1. Open your Apple Mail or Gmail account.
  2. Compose your new email and insert the link.

Apple Mail

3. In the Subject line of the email, you can choose to activate (blue) or deactivate tracking (white).


Note that disabling tracking in Apple mail will disable both link tracking and open tracking. If you wish to disable only Link Tracking, kindly visit the Dashboard and follow the guidelines above.



3. Click on the tracking button.

4. You can activate or deactivate it by ticking or unticking the box.

How to enable link tracking in Gmail

3. Send your email.

You can find information on your tracked links in 2 places:

Sent Folder

  1. In your sent folder, open the email with the tracked links.
  2. Click on the double tick tracked icon to reveal the tracking informationScreenshot of Mailbutler tracking information

Mailbutler Dashboard

On the Mailbutler Dashboard, you can find general tracking information.

  1. Log into the Mailbutler Dashboard (https://bowtie.mailbutler.io/).
  2. Locate the Emails tab on the left-hand menu on the dashboard.Emails tab on Mailbutler dashboard
  3. Locate the filter icon on the top of the page. Click on it.
  4. Now click on the tracking icon to see all your tracked emails.screenshot of Mailbutler user Dashboard showing tracked emails
Updated on 5 November, 2018

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