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  5. How can I use Undo Send to recall a sent email with Mailbutler?

How can I use Undo Send to recall a sent email with Mailbutler?

If you regret sending a message, you can easily recall it by enabling delayed sending of all emails by up to any duration you want. This setting gives you the option to take back a message you are still sending.

Please Note

Undo Send works by holding the email in the Outbox folder on your account, for a time you specify. After that time, the message is delivered to the recipient and cannot be recalled.

How to undo a sent email

Apple Mail

With Undo Send enabled, you have multiple ways of stopping a message from being sent:

  • Immediately after sending, a message will pop-up from your menu bar, giving you the option to cancel the sending. Click Undo Send to re-edit the email before resending.
  • (If you have disabled the popover) immediately after sending, click on your menu bar icon. An Undo Send message will pop-up, giving you the option to stop the email from being sent.
  • Immediately after you have sent an email, go to your Outbox and select the outgoing email. Select Undo Send from the green banner shown on top of your message.
  • Immediately after you have sent an email, go to your Outbox, right-click on the email you would like to unsend and select Undo Send.
    How to undo a sent email from your outbox with Mailbutler's Undo Send


Undo Send is a feature already available on Gmail. To retract a sent email on Gmail, follow these instructions:

1. Make sure you have enabled Undo Send in your Gmail. To do this, go to Gmail -> Settings.

2. Select the default time window for Undo Send.

3. Click Save changes.

4. Now whenever you click Send to a composed message, you will see a message at the bottom left corner of your screen. Click Undo to recall the message from sending.

How to enable/disable Undo Send by default

Please Note

Undo Send settings in Mailbutler Dashboard only affects Apple Mail users. This setting does not affect Gmail’s native Undo Send ability.

  1. Login to your Mailbutler Dashboard (https://bowtie.mailbutler.io/).
  2. In the top right corner, click the drop-down menu next to your email and go to Preferences.
    Screenshot of Mailbutler dashboard with preferences circled
  3. In General, check enable undo send and set the amount of time you want your message to be delayed for.
    Screenshot of Undo Send settings on Mailbutler Dashboard
  4. Save preferences at the bottom of the page.

Disable Undo Send pop-up message by default on Apple Mail

  1. Go to Mail -> Preferences -> Mailbutler.
  2. Uncheck ‘Always show Undo Send popover’:
    How to disable Undo Send popover on Apple Mail by default
Updated on 23 January, 2020

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