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How do I use Follow-up Reminders in my email?

Mailbutler can remind you to follow-up to important emails that you haven’t received a reply yet. You can do this by setting up a Follow-up Reminder when you are composing a message. Follow-up Reminders can also be synced with your task manager app through Integrations.

This article shows you how to set up a reminder, manage them and receive notifications for your follow-ups.

⚙️ This is an Integration feature. You can sync created items with an external service.

Set a Follow-up Reminder

1. Open Apple Mail or Gmail.

2. Start composing your email.

Apple Mail

3. To set a follow-up at your preset time and date, click the drop-down menu button next to the Follow-up icon.

follow-up reminder in Apple Mail

4. Pick a default time interval, or a custom time for your reminder.

Set the date and time for a follow-up reminder in Apple Mail

5. A Follow-up Reminder will be created. The description of your Follow-up Reminder is your email subject by default. Edit the text if needed.

Description of the follow-up is your email subject

6. Continue composing the email and click Send.

7. If you never received a reply for your email, Mailbutler will send you a notification reminding you to follow-up at the time you have selected.

Follow-up reminder notification in Apple Mail

Gmail

3. Click the Follow-up Reminder button.

Mailbutler's follow-up reminder button in Gmail

4. Pick a default time interval, or a custom time for your reminder.

Schedule a date and time for your follow-up reminder in Gmail

5. Click Confirm.

Click confirm to set a follow-up reminder in Gmail

6. The follow-up reminder will now appear in your message. By default, the description of your reminder is your email subject and contact information of the emal receiver. Edit the text if needed.

The follow-up description is your email subject

7. Continue composing the message, and press Send.

8. If you never received a reply for your email, Mailbutler will send you a notification reminding you to follow-up at the time you have selected.

Please Note

You can only add Follow-up Reminders to outgoing emails, as you’re composing, not emails you have received, or emails that you’ve already sent.

You can find a collection of your Follow-up Reminders in:

Manage them from Apple Mail companion app

Apple Mail users can find all created Follow-up Reminders, mark them as complete, delete or make changes from the macOS menu bar companion app.

Locate your Mailbutler menu bar app and click on Tasks.

  • Mark a reminder as complete by checking the box.
Mark follow-up reminders as complete in Mailbutler's Apple Mail companion app
  • Quickly access the corresponding email with the envelope button.
  • Edit the reminder date and time by clicking on the calendar button.
  • Delete a Task with the delete button (this cannot be reverted).

Manage them from Gmail companion app

Gmail users can find all created Follow-up Reminders, mark them as complete, delete or make changes from the Gmail Chrome companion app (Quick Access).

On your Chrome browser, locate your Mailbutler menu bar app and click on Tasks.

  • Mark a reminder as complete by checking the box on the left hand side:
Mark follow-up reminders as complete in Gmail
  • Access the corresponding email of your Task with the bowtie button.
  • Edit the reminder date and time with the calendar button.
  • Delete a Follow-up Reminder with the delete button (this cannot be reverted).

Manage them from Dashboard

Manage your Follow-up Reminders from your Mailbutler Dashboard.

Go to your Dashboard -> Tasks. Follow-up Reminders are clearly marked with a Follow-up icon on the left.

Manage follow-up reminders from your Mailbutler Dashboard
  • Mark your Follow-up Reminders as complete by checking the boxes to the left
  • Go to the corresponding email:
    • Click on the Gmail icon to open tasks made in Gmail.
    • Click on the envelope icon to open tasks made in Apple Mail.
  • Delete them by clicking on the delete icon (this cannot be reverted)

Receive notifications from Mailbutler by default

You can enable/disable Mailbutler to send you notifications on due follow-up’s by default.

  1. Go to your Mailbutler Dashboard -> Preferences -> Notifications.
  2. Enable/disable ‘Follow-up due’ notifications by checking or unchecking the box circled:
Enable Mailbutler Follow-up notifications

Enable notifications in Apple Mail and Gmail

Mailbutler notifies you when it’s time to follow-up to your email. Make sure you have already granted permission for Mailbutler to send you notifications:

Configure settings for Follow-up Reminders

You can further customize settings of Follow-up Reminders, such as the default reminder time offsets.

1. Login to your Mailbutler Dashboard.

2. Click on Preferences on the drop-down menu next to your name. 

Click on Preferences on your Dashboard

3. Under General, locate the follow-up preferences:

  • The Delete follow-up after message reply option – automatically deletes the follow-up reminder you had set for an email once you receive a reply to that email.
  • The Follow-up during working hours only option – lets you receive notifications for follow-ups on unanswered emails during your specific working hours.
Mailbutler follow-up reminder settings

You can also:

  • Change the default time interval to receive reminders. These changes will appear in your email when scheduling a follow-up reminder (see Gmail picture from step 4).
  • Specify additional time intervals for more options when setting your reminders manually.
Follow-up reminder setting in the Mailbutler Dashboard

4. When you are done, click Save.

Once you have set your follow-up reminder notifications click save

Syncing Follow-up Reminders with other apps

Just like Tasks, Mailbutler allows you to sync your Follow-up Reminders across other productivity platforms such as Todoist, Asana, Wunderlist and many others.

Depending on your settings you will get a notification from your task manager app when it’s time to follow-up to an email.

We currently support integration with:

➡️Find out more about Integrations.

Updated on 11 September, 2019

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