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How do I use Follow-up Reminders in my email?

Mailbutler can remind you to follow-up on important emails that you haven’t received a reply to yet. You can do this by setting up a Follow-up Reminder when you are composing a message. Follow-up Reminders can also be synced with your task manager app through Integrations.

This article shows you how to set up a reminder, manage them and receive notifications for your follow-ups.

⚙️ This is an Integration feature. You can sync created items with an external service.

Set a Follow-up Reminder in Apple Mail

1. Open Apple Mail.

2. Start composing your email.

3. To set a Follow-up reminder, click on When to follow-up located in the Sidebar.

Screenshot of wehere to set Follow-up Reminder in Apple Mail

4. Pick a default time interval, or a custom time for your Reminder.

Screenshot of date and time menu in Apple Mail

5. A Follow-up Reminder will be created.

Screenshot of set Follow-up Reminder in Apple Mail

6. Continue composing the email and click Send.

7. If you never received a reply for your email, Mailbutler will send you a notification reminding you to follow-up at the time you have selected.

8. Mark your Follow-up Reminders as complete by checking the boxes to the left.

9. You Delete them by clicking on the three dots on the left, then clicking on Cancel Follow-up Reminder (this cannot be reverted)

1. Open Gmail.

2. Start composing your email.

3. Click the Follow-up Reminder button.

4. Pick a default time interval, or a custom time for your reminder.

5. Click Confirm.

6. The follow-up reminder icon will now turn green, indicating that a follow-up reminder has been set.

7. Continue composing the message, and press Send.

8. If you never received a reply for your email, Mailbutler will send you a notification reminding you to follow-up at the time you have selected.

9. Mark your Follow-up Reminders as complete by checking the boxes to the left.

10. You Delete them by clicking on the three dots on the left, then clicking on Unset Reminder (this cannot be reverted)

1. Open Outlook.

2. Start composing your email.

3. Open the Mailbutler sidebar.

4. Switch to the Message tab to be able to add the Follow-up Reminder to the message.

5. Hit the When to follow-up button.

Screenshot of Follow-up Reminder in Sidebar in Outlook

6. Pick a default time interval, or a custom time for your Reminder.

Screenshot of date and time menu for Follow-up Reminders in Outlook

7. A Follow-up Reminder will be created.

Screenshot of created Follow-up Reminder in Outlook

8. Continue composing the email and click Send.

Please note there are no Follow-up pop up notifications in Outlook. To view your Follow-up’s, you need to go to your Dashboard where you can filter your emails according to Uncompleted/Completed Follow-up Reminder.

Screenshot of Follow up Reminder filter in Dashboard

Anytime you can mark your Reminder as completed.

Screenshot of button to mark Follow-up Reminder as completed

To delete a Follow-up Reminder, click on the bin icon.

Screenshot of Follow-up Reminder delete button in Outlook

1. Open Mailbutler Mobile app.

2. Go to Emails.

3. Click on the airplane icon to compose a new email.

4. Click on the Follow-up icon and choose specific date and time to receive the Follow-up.

Composing window

5. Click on set to confirm / Click on clear to set up a new date and time / Click on cancel when you want to cancel.

Receive notifications from Mailbutler by default

You can enable/disable Mailbutler to send you notifications on due follow-up’s by default.

1. Go to your Mailbutler Dashboard -> Preferences -> Notifications.

2. Enable/disable ‘Follow-up due’ notifications by checking or unchecking the box circled:

Enable Mailbutler Follow-up notifications

Enable notifications in Apple Mail and Gmail

Mailbutler notifies you when it’s time to follow-up to your email. Make sure you have already granted permission for Mailbutler to send you notifications:

Configure settings for Follow-up Reminders

You can further customize settings of Follow-up Reminders, such as the default reminder time offsets.

1. Login to your Mailbutler Dashboard.

2. Click on Preferences on the drop-down menu next to your name. 

3. Under General, locate the follow-up preferences:

The Follow-up during working hours only option – lets you receive notifications for follow-ups on unanswered emails during your specific working hours.

You can also:

  • Change the default time interval to receive reminders. These changes will appear in your email when scheduling a follow-up reminder (see Gmail picture from step 4).
  • Specify additional time intervals for more options when setting your reminders manually.

4. When you are done, click Save.

Receive notifications from Mailbutler on your mobile

  • Enable Notifications for Mailbutler’s mobile app in your phone settings so you could get real-time push notifications on your screen.
  • You will also need to enable Notifications in your Mailbutler Preferences.

Syncing Follow-up Reminders with other apps

Just like Tasks, Mailbutler allows you to sync your Follow-up Reminders across other productivity platforms such as Todoist, Asana, Wunderlist and many others.

Depending on your settings you will get a notification from your task manager app when it’s time to follow-up to an email.

We currently support integration with:

➡️Find out more about Integrations.

Updated on 27 May, 2020

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