How to use placeholders?

This article explains how to use the placeholders feature available in Mailbutler’s Message Templates menu. If you have never heard of the Message Templates feature, you can find a full knowledge base article on how to use them in your emails here.

What is a placeholder

Placeholders are one of the multiple tools available within the Mailbutler Message Template feature. If you don’t know how to create a Message Template, you can learn more about it in this article.

Placeholders enable you to automatically fill in certain types of information using your Contacts app and your extended profile.

They work for both the sender and the recipient of the email.

This way, you will have message templates which will automatically fill certain fields, depending on your information or that of the recipient.

How to use it

In this example, we will try to insert the full name of the recipient in a message template.

1. Go in to your Dashboard.

2. Click on the Message Templates menu on the left.

3. Click on the New Template button on the top right corner.

4. Click on Placeholder drop-down menu and select Recipient Full Name

placeholder menu

5. It will insert in the body of the template, this following line: {{toRecipient.fullName}}

6. Confirm and go in to your email client. Start composing an email using your new template.

compose window apple mail

7. Click on the preview button and you will see your message with the name of the recipient automatically filled.

placeholder preview

This is how you use placeholders. There is a last step that has to be done for it to work at its best potential.

Configure your contacts and extended profile

Placeholders take information from your Contacts application and also from your Mailbutler’s extended profile.

Make sure that all of the information you have is well placed in the correct fields in your Mailbutler extended profile and in your Contacts application. This will ensure that the placeholders work properly.

Updated on 29 January, 2020

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