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Frequently Asked Questions (FAQ)

We answer some of the frequently asked questions our users have. If you have more questions, feel free to drop us an email on support@mailbutler.io

What are the prices for Mailbutler Professional and Business plans?

Kindly visit our pricing page for more information on the Professional and Business plans. Our Essential plan is free for as long as you want. For teams and nonprofit discounts, reach out to us on support@mailbutler.io

For the free student plan, visit the student page

Which Server types are supported by Mailbutler?

Currently, Mailbutler supports almost every server type including

iCloud

Gmail

IMAP

Yahoo

Exchange 2013 and up

What browsers and operating systems are supported by Mailbutler?

Below are the list of operating systems and browsers that Mailbutler supports:

Mailbutler for Apple Mail ( Mac OS):

Supported on Apple Mac OSX 10.11 El Capitan and up

Mailbutler for Gmail:

Supported on Linux, Windows 7 or later and Apple Mac OSX Yosemite 10.10 or later with Google Chrome installed’

 

Is Mailbutler supported on Mobile/ ios?

Unfortunately, ios does not support plugins hence Mailbutler is not available for ios and mobile devices such as iPhones and ipads now. If anything changes, we will update our cherished users

What happened to inbox pause?

Unfortunately, at the moment Mailbutler doesn’t support Inbox Pause anymore. We will update our cherished users if anything changes

My reminders are not being sent to Apple Reminders

Unfortunately, Apple at the moment doesn’t allow any external plugin like Mailbutler to access Apple Reminders anymore.

So for now, it is not possible to send tasks to Apple Reminders. However, Mailbutler integrates with other Reminder apps like Todoist, Wunderlist and Asana to make it easy for you to set reminders and follow-ups in your email

Does Mailbutler support Mojave?

Apple has recently released beta versions of the newest version of MacOS, Mojave.

If your workflow depends heavily on Mailbutler features, we recommend you do not install the beta version of Mojave just yet. For now, Mailbutler has not released a beta version for Mojave but we are still testing and a version of Mailbutler which is compatible with Mojave will be released before Apple releases the official version of Mojave.

We will update users of any changes

 

 

Updated on July 19, 2018

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